FAQ

Tokyo City Pass is a sightseeing ticket that includes a train ticket and all the attractions of Tokyo. It includes a ticket that allows you to freely get on and off the Tokyo subway system, as well as admission tickets to tourist facilities and coupons that can be used at retail stores in the city center. Buying this product will solve the hassle of transportation, sightseeing, and experiences, allowing you to fully enjoy your trip.

When you purchase the Tokyo City Pass, you will be issued a voucher with a QR code that can be exchanged for the "Tokyo Subway Ticket", a ticket that allows you unlimited rides on all Tokyo Metro and Toei Subway lines within the specified period. Please bring your voucher with the QR code and exchange it for a ticket at a tourist ticket vending machine at a Tokyo Metro or Toei Subway station. (Exchange method.pdf) (Exchange location.pdf) For more information about Tokyo Subway Ticket, please visit the Tokyo Subway Ticket homepage.

Selective spots can only be used at the selected facility (if you select Team Lab Planets, Tokyo Tower + Tokyo Ginza Art Aquarium, an additional fee will be charged at the time of purchase). Each ticket can only be used once for each tour spot (re-entry is not possible). After entering one facility, you must wait at least 30 minutes before entering the next facility. Please note that business hours and closed days may change depending on the facility or store, so please contact each facility directly for details.

Tokyo Subway Ticket has a service that allows you to receive benefits such as discounts and gifts by presenting your Tokyo Subway Ticket at museums, art galleries, restaurants, etc. in Tokyo. Please see Chikatoku's homepage for details on eligible facilities.

You can purchase it here.

You can use various credit cards, WeChat, and AliPay.

No, you can purchase from this direct sales site even in Japan.

we are only selling adult tickets now. Facility child tickets can be purchased separately at each facility. Please check the homepage of each facility.

You can purchase up to 6 Tokyo City Passes with 1 ID. There is no discount for purchasing multiple tickets.

The sales period for Tokyo City Pass2025 is scheduled to run from March 26, 2025 to December 31, 2025.

The expiration date is within 3 months after purchase.

Changes or cancellations are not allowed after purchase. However, this does not apply if you have the right to cancel or invalidate the purchase under applicable laws and regulations.